IT Business Analyst / Developer
EXPERIENCE
My Career Journey
September 2022 - May 2025
IT BUSINESS ANALYST / DEVELOPER,
KAMADJAJA LOGISTICS
IT Business Analyst and QA
Actively involved in multiple end-to-end WMS implementations and integrations across warehouse sites throughout Indonesia, ranging from large-scale distribution centers to bonded logistics facilities
Key Contributions:
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Translated complex warehouse operations into digital solutions by gathering and analyzing business requirements, creating BRDs, workflow diagrams, and system documentation.
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Coordinated with cross-functional teams during UAT, deployment, and post-go-live support to ensure smooth system adoption.
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Maintained quality assurance and issue tracking across development and deployment cycles.
Internal Web Application Development
Designed and developed several internal web-based applications to support warehouse and logistics operations.
Tech Stack and Features:
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Laravel 10 (PHP), HTML5, CSS3
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Responsive design using TailwindCSS, Bootstrap, jQuery
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Modular UI architecture using semi-atomic Blade components
Chatbot Feature Development
Enhanced an existing internal chatbot system (built on Telethon, a Telegram MTProto library) by integrating a WMS Knowledge Assistant feature to support warehouse operations staff in real-time.
Key Contributions:
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Designed natural-language triggers based on frequently asked questions about WMS processes (e.g., Putaway, Picking, Packing).
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Built logic for keyword recognition, dynamic reply generation, and contextual hints for system usage.
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Enabled quick-access commands for SOPs, troubleshooting steps, and operational flow references — reducing manual escalations.
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Integrated with internal knowledge base and updated continuously based on user interaction logs.
May 2025 - Now
IT&D APPLICATION SUPPORT SPECIALIST & BUSINESS ANALYST,
DB SCHENKER
Application Development & System Enhancement
Focused on building and maintaining internal digital tools to support warehouse and freight operations.
Key Contributions:
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Designed and developed PowerApps solutions, including:
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A Picking App to streamline warehouse picking processes.
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A Cam Capture App for capturing and storing airfreight documentation with image attachments.
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Managed change requests and enhancements to Infor WMS reports, ensuring alignment with operational needs across multiple sites.
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Maintained and customized Eclipse BIRT reports connected to Oracle Database, improving visibility into warehouse operations.
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Utilized Tortoise SVN for version control and controlled deployment of BIRT report files.
Business Analysis & Operational Support
Worked closely with end users and operations teams to ensure digital tools deliver business value and meet evolving requirements.
Key Contributions:
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Collaborated with warehouse and logistics teams to gather reporting and functional requirements.
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Recommended and implemented process improvements based on system usage patterns and user feedback.
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Provided ongoing support and troubleshooting for internal applications, reports, and integrations to ensure operational continuity.
December 2021 - March 2022
FRONT END ENGINEER SPECIALIST INTERN,
SAGARA TECHNOLOGY
Web Developer - Finku Project
Contributed to the development of a dynamic web application for the Finku Project, focusing on clean architecture and user-centric interaction.
Key Contributions:
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Built using React.js, leveraging component-based architecture for modular and maintainable code.
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Applied modern frontend technologies including HTML5, CSS3, and JavaScript to create responsive and performant interfaces.
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Collaborated closely with UX/UI designers to translate high-fidelity designs into fully functional, interactive user experiences.
September 2020 - December 2020
FRONT-END DEVELOPER,
TELKOM DIGITAL TALENT INCUBATOR
Learning the Front-End development and
creating a prototype of a website with React JS.
January 2020 - June 2021
VICE-PIC AMP VIDEO,
TELKOM UNIVERSITY
Assisted the Person-in-Charge (PIC) in managing digital media content for IOSBC’s social media channels, with a focus on
promoting cultural exchange and international engagement.
Key Contributions:
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Coordinated and supported the production of video content, primarily involving interviews with international students at Telkom University.
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Ensured smooth planning, recording, and post-production processes to maintain content quality and consistency.
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Helped increase audience engagement by delivering authentic, student-focused stories across social platforms.
July 2020 - August 2020
FRONT-END DEVELOPER,
AVATAR SOLUTION
Web Developer - Produk Tani Company
Worked on a Single Page Application (SPA) project for an agriculture-based business platform, focused on delivering a seamless and user-friendly web experience.
Key Contributions:
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Developed the application using Laravel 7 combined with the Vue.js framework for a reactive and efficient front-end experience.
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Translated detailed Adobe XD designs into fully functional and visually consistent user interfaces.
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Implemented responsive and intuitive UI components, ensuring accessibility across various devices and screen sizes.